RM Club Members Booking Instructions

ALL RM Club member’s reservations are done after logging in. (top right of page).

Input your Last Name and chosen Password.

Select book tee time from the Golfers menu.

As a member of the RM golf club you will automatically placed in the Members Bookings page. You can select Public Bookings if you wish. Please note that the public booking section will not entitle you to any discounts and you will be paying for rates at the course selected.

The following is a description of how the Members Bookings are performed.

The sheet where you see available member’s rounds looks like this.

NOTE : This is just an example list

INSTRUCTIONS:
  • The numbers in the chart (above) indicates how many memberships are available.
  • Choose the course and the day you would like to play by selecting the number in the matrix. e.g. The Demo booking course for Friday has 3 membership spots remaining. Clicking on the 3 will take you to the available tee times screen.

Select your time by clicking on the balls for the time you wish to play. Note each ball indicates the availability for one golfer.

Green Fee Player – are golfers that which to part of your group but will pay the green fee at the course.
RM members - are players who belong to the Reservation Masters club. You will be charged the standard discounted rate for these members unless they have prepaid rounds.
RM guest – are players who you which to take to the course under your membership. These players are given approximately a 20% discount off the courses regular full rate. You will be billed for this player

Selecting the 'Book' button will take you to the payment page. Your account will be billed for the green fees for the RM club members and any RM Guest as indicated.

  • Your account will be billed for the green fees for the RM club members and any RM guests in your group. Non-members (Green Fee Player) pay the regular green fee at the course as usual.
  • The system will take you to My Bookings section. Which will indicate the status of the booking. There are three possible states:
    • Accepted The course has received and acknowledged your booking.
    • Pending This request has not yet been received by the course, but it is in queue, and will be acknowledged shortly.
    • Declined This tee time cannot be accepted by the course. Please try again

Refresh a few times, it may take a minute or two for the course to accept the booking.

If it remains pending for more than a few minutes:

  • Bookings that remain pending for more than just a couple of minutes are tentative – this occurs when a course is offline. There is a possibility that it could be declined once the course resumes its connection; if they have already taken that time in the proshop.
  • You may wish to call the course and inform them that their connection is down, sometimes a connection is lost and they are unaware.
  • You may cancel and book elsewhere, rather than risk being declined
  • Reservation Masters is not responsible for maintaining the internet connection for the course. We do have protocols in the booking software which will re-establish the connection when dropped. Unfortunately it is not always possible to re-establish, depending on the circumstances of the disconnection.

Once Booked:
When you go to the course simply show your card which identifies you as a member. You will be billed by Reservation masters on the charge card you registered with.

Cancellations are made through the My Bookings page. Press the Cancel button beside the round that you wish to cancel.

No further action is required if you are canceling more than 24 hours in advance of your tee time.

If your game is cancelled with less than 24 hours notice you must give a reason.

Billing of Cancelled rounds.

If you cancel a round (within 24 hours of the tee-time) for any other reason than rain you will be billed for the round unless it is rebooked by another member.

Lost Cards

  • If your card is lost, we will deactivate it and replace it in timely fashion.
  • You will not be able to play as a member until you have your new card.
  • You are responsible for any rounds played on your card prior to notifying us of it's loss.

Try It Out Now
You may try the system out, by booking a time at the course called "Demo Booking Course" No rounds at this course are billed, it is for you to try the system out and see how it works